The safety of our customer and staff is our utmost priority, and the exhibition will have the following COVID-19 protocols in place:
All visitors are required to wear a face-covering in line with Government guidelines unless exempt
We look forward to seeing you and enjoy the exhibition!
I need to change my booking
We would be happy to exchange your tickets. You must contact us no later than 1 day after your booking. Please contact email@example.com with your order number and your alternative dates..
Do children require tickets?
Children 6 and under are admitted free, this includes carried children or children in carriers. You do not need to book a ticket. Due to the nature of the exhibition, there must be one adult present for every child under 6 attending the exhibition.
Do you allow dogs?
Unfortunately, due to the nature of the exhibition, only assistance dogs will be allowed into the venue.
How much do tickets cost?
You can find price information here.
About Timed Entry Tickets
Timed Admission guarantees you access to the exhibition for a specific half-hour slot. Please turn up before your time slot
About Fast Track Tickets
Each day there are a limited number of Fast Track Tickets which enables you to visit the exhibition at a date and time of your choosing while jumping the queue. There is no need to book a time slot or date, your tickets will be undated.
About Concession Tickets
Concession tickets are available for 6-18-year-olds, Over 60s or those in full-time education and those registered as disabled. A valid ID will be needed for these tickets.
Can I bring luggage, backpacks and large bags?
Is the exhibit accessible?
The exhibition is fully accessible. Disabled patrons should purchase a concession rate ticket and can bring one helper free of charge. The helper ticket does not need to be booked prior as it will be sorted at the box office on arrival. Should you have any further queries please contact the box office at firstname.lastname@example.org or by calling +44 (0)800 912 6971.
Can I bring food and drinks inside the exhibit?
No food and drinks are allowed inside the exhibit.
Can I take pictures?
Yes, you can, but no flash please and feel free to share on our social media channels.
Can I buy tickets at the door?
Yes, you can buy a ticket at the door. To ensure entry, we do recommend you buy your tickets in advance here. The Box Office will be open during opening times, but the exhibition may be sold out in advance at peak times.
I have a Wowcher booking
If you made a booking with Wowcher, please bring your email confirmation to the box office on the day you would like to attend. Your vouchers are valid until 31st January 2022 at 5pm. Vouchers cannot be used on Saturdays.
How long does it take to see the exhibit?
The average visiting time between 60 and 90 minutes, but of course you are welcome to stay as long as you like.
For press enquiries please contact email@example.com.